Utilize over a century’s worth of combined experience in the payment industry.
VP, Payments Services & Operations
Sutton Payments has an expansive portfolio of innovative programs that grows exponentially each day. Our team prides itself in efficient, yet thorough and comprehensive, onboarding processes to successfully launch partners to market. We work diligently to foresee any potential obstacles and craft creative solutions before they become time threatening barriers. Our Implementation Team will tailor your roadmap specifically to your product and objectives, providing attentive service with the perspective that "your success is our success.”
I strive to recognize and appreciate with gratitude even the smallest of blessings presented in life each day.
VP, Payments Services
As the leader of Partnership Management, I am dedicated to identifying and advocating the needs of our clients. I am passionate about seamlessly meeting every evolving goal that our team encounters. As a dynamic leader, I enjoy traveling and expanding our global network. I strive to establish trust and reliability with our Partners in order to help achieve our goals and create a successful business relationship.
As Sutton is a local Financial Institution, community involvement is something that I treasure. I am proud to also represent the City of Tiffin where I hold the First Ward, City Council seat. I look forward to having the opportunity to meet you and your team!
VP, Payments Services & Sales
I have had the opportunity to work in the payments industry for 20 years holding strategic positions in relationship management and strategic growth with a number of companies including Discover, Mastercard, and PayPal cultivating new business opportunities and building strong partner alliances. My role with Sutton Payments includes strategic growth and development of our sales strategy to take us into the next wave of payments innovation.
In my spare time, I like attending live music concerts. I also enjoy writing and have even had the chance to co-author a few books!
SVP, PAYMENT SERVICES
In 2002, I collaborated with Sutton Bank to help design one of the first large scale GPR programs, eCelerate, for the Amway Corporation. To this day, our team continues to develop innovative and effective payment solutions for the bank’s partners.
I am passionate about helping our partners succeed and manage relationships with program managers, program owners, processors, and networks.
The Sutton Implementation team’s goal is to help our partners navigate the often overwhelming world of Implementation by developing an in-depth plan tailored to each company’s needs and working alongside them throughout the entire process. Our comprehensive plan outlines clear project objectives and requirements, allowing us to easily track progress and compliance. A dedicated Implementation Specialist should be regarded as the ultimate tool on the inside- responsible for helping coordinate contact with additional Sutton resources, chasing internal parties for updates, and assisting in the pursuit of answers to all questions.
I bring several years of experience working in Project Management within both the payments and healthcare industries. Currently, I am pursuing my MBA with a specialization in Project Management. In my free time, my world revolves around family- especially my other half and our two beautiful dogs. We love to fit as many walks in as this Ohio weather allows!
As your Implementation Specialist, I will diligently tailor a plan for your specific needs. I will absorb the burden of tracking documents and key deliverables to provide you the best experience while bringing your product to life. As your primary point of contact for implementation, I am here to ensure your transition to launch is thorough and efficient by keeping you updated with the best resources while providing consistent feedback to all essential parties and tracking project milestone dates.
I bring over 10 years of experience in Project Management and 5 years of experience in Business Management. Coming from a small family business, I understand the value of delivering a quality product and growing relationships. I look forward to the opportunity to working side by side with you and your team!
SENIOR DATA ANAYLST
I have over 6 years of Data Quality experience and creating new processes to reconcile funding and combat data variance. I have had the opportunity to work with several Payment Processors first hand – while assuring agreed upon SLA’s are met, streamlining procedures, and facilitating vibrant change. With my current role at Sutton Payments, I aspire to make positive and needed changes with every project our team takes on. I also strive towards enhancing the status quo to ensure that we are doing everything with purpose and efficiency. I look forward to working with your team and making the most of our data assets!
As the primary point of contact for our partnerships, it is my goal to cultivate long-term business and personal relationships with every client. While maintaining an open line of communication to our partners, I strive to provide timely and quality solutions. I manage consistent communication with internal teams as well as external parties to ensure the needs of our partners are met. I welcome the opportunity to meet you and your team!
In my spare time, I enjoy renovating my historic, Victorian home. I am currently in the process of implementing modern updates, but still keeping the original character intact.
As an account manager, partner relationships are my passion. Coming from a former sales background, I believe that the best business relationships are ones that grow together. In my current role, I manage all internal communication between our team and yours. As the liaison for your company, it is my goal to streamline all initiatives and requests in a timely manner.
In the summertime, I enjoy jet skiing and enjoying the Buckeye State!
COLLATERAL CONTROL & ACCOUNT OPENING SPECIALIST
I have been in the banking industry for 10 years. On our team, I manage the collateral process for all payments programs. I strive to ensure all materials are reviewed and approved in a seamless and efficient fashion in order to best serve our partners. Additionally, I am responsible for establishing our partners accounts required to accomplish the successful funds movement of their program.
In my free time, I enjoy spending time with my family, especially my husband and two kids. I also have an associate’s degree in photography and can be found with a camera in hand!
PAYMENTS MARKETING & EVENT COORDINATOR
I strive to keep our mission of creating authentic exchanges between our team and yours. I am dedicated to being an instrumental part of the process in helping clients obtain their goals by providing the utmost level of service. I help coordinate bold partnerships while navigating new opportunities with our clients.
In my spare time, I enjoy boat rides with my husband and our cheerful Bernese Mountain Dog. I am excited to work with you and have the opportunity to hear your story!
PAYMENT, DISPUTE GOVERNANCE & CARD BRAND NETWORK SPECIALIST
I have had the opportunity to work at Sutton Bank for 23 years and have been on the Payment Team for the past 15. I will work closely with your company to streamline a more digital world where the continued application of new technologies will further enable payments to become more seamless in the overall purchasing experience.
I am the proud mother of 3 wonderful daughters who enjoy a variety of sports that I get the privilege of watching them play. I looking forward to working closely with your team!
PAYMENT, DISPUTE GOVERNANCE & CARD BRAND NETWORK SPECIALIST
I have had the opportunity to work in the banking industry for over 7 years. It is my goal to help streamline the implementation of existing and new card programs with successful and smooth setup. Also I manage network reporting and maintenance requirements of existing card programs.
I enjoy living in my hometown community of Tiffin, Ohio with my wonderful husband of 10 years, and our two amazing sons.
CHIEF OF HAPPINESS
I bring over half a decade (in dog years) of experience to Sutton Payments. As a core member of our team, I take my job very seriously --but not too serious! I enjoy working for a bank because I know Sutton will keep all of my bones safe.
In my spare time, I love making new friends and long walks on the beach. I look forward to getting to meet your team and greeting you with the best handshake ever!